Serving Metro Vancouver & the Fraser Valley

Your business,
always available.

Every day, local businesses lose customers — not from poor service, but because no one was available when it mattered. Westacott Solutions gives you an intelligent assistant that captures every enquiry around the clock and delivers it straight to your inbox.

24/7
Always on
$0
To get started
30
Day free trial
W
Your custom assistant
● Online — available 24 hours a day
W
Hi there — welcome to Mike's Plumbing. Got a leak or need a quote? I'm here to help any time.
Hi — my pipe has burst and my kitchen is flooding.
W
Let's get someone to you right away. Can I grab your name and best contact number?
Sarah Chen, 604-555-0182
W
Got it, Sarah. Mike will be in touch within the hour — you're in good hands.
Lead sent to Mike — instantly
Sarah Chen  ·  Emergency  ·  604-555-0182
About Westacott Solutions

Built for businesses that
can't afford to miss a call.

Most small businesses don't lack great service — they lack the tools to capture every opportunity that comes their way. New software can be expensive, complicated, and time-consuming to manage. Hiring additional staff to handle enquiries adds significant overhead. Westacott Solutions exists to close that gap.

We build intelligent AI assistants for local businesses — set up, managed, and supported entirely by us. You don't need any technical knowledge, and you don't need to change how you work. You simply start hearing from more customers.

A smarter alternative to hiring. A dedicated AI assistant costs a fraction of a new employee — and works every hour of every day without oversight.

Completely done for you. Setup, installation, ongoing adjustments — all handled. You stay focused on running your business.

Local and personal. Based in Pitt Meadows, I work directly with every client. You always have a real person to call.

The problem

Most enquiries go unanswered.
The numbers are hard to ignore.

When a customer reaches out and doesn't hear back, they move on — usually to whoever responds first. Speed and availability win business, not just quality of service.

78%
of customers buy from whichever business responds to them first
Harvard Business Review
62%
of all business enquiries receive no response whatsoever
Drift / Salesforce
8×
more leads convert when you respond within the first five minutes
InsideSales / XANT Research
40%
of enquiries come in outside normal business hours
Intercom Research
How it works

Simple for you.
Seamless for your customers.

No tech knowledge needed on your end. I handle everything — from building your assistant to installing it on your website.

1

We learn your business

We start with a short call and a simple questionnaire. I find out exactly what you do, how you like to communicate, and what your ideal customer looks like.

2

I build your custom assistant

Your assistant is built to represent your business — warm, knowledgeable, and on-brand. It knows your services, your hours, and exactly what to ask to qualify a lead properly.

3

It goes live on your website

Your web person pastes one small line of code — it takes about two minutes. From that moment, your assistant is live and capturing leads around the clock.

4

Leads land straight in your inbox

Every time a visitor chats, you get an instant notification with their name, contact details, what they need, and how urgent it is. Ready to follow up immediately.

5

Ongoing support included

If your services change, you want to adjust the assistant's tone, or you have any questions — just message me. I handle everything.

The cost of a missed enquiry

A realistic example for a local trades business

Enquiries per month (typical) ~80
Currently missed after hours ~32
Extra leads captured per month ~20–25
Average job value $350
Potential extra monthly revenue $7,000+
Your monthly subscription $300–$500
Who it's for

Built for busy local businesses
that can't afford to miss a call.

If customers contact you by phone, email, or your website — and you can't always respond right away — this was made for you.

Trades & Home Services

Plumbers, electricians, HVAC, roofers, painters. Capture emergency calls and quote requests even when you're on the job.

Healthcare & Wellness

Physios, chiropractors, massage therapists, clinics. Handle appointment requests and new patient enquiries after hours.

Real Estate

Agents and property managers. Qualify buyers and sellers the moment they land on your website — day or night.

Agriculture & Farming

Farms, nurseries, suppliers, and agri-businesses. Stay connected with buyers and partners even during your busiest seasons.

Personal & Pet Services

Salons, spas, groomers, vets, personal trainers. Let customers book and enquire any time without tying up your phone.

Hospitality & Events

Restaurants, caterers, venues, photographers. Handle booking enquiries and event quotes around the clock.

What's included

Everything handled.
Nothing left to chance.

Every client gets a solution built around their business. Pricing is tailored to what you actually need — after a short conversation, I'll put together a clear proposal that makes sense for where you are right now.

Custom AI assistant

Built specifically for your business — trained on your services, your tone, and your hours. It knows what to ask and how to represent you well.

24/7 lead capture

Your assistant works around the clock — evenings, weekends, and public holidays — so you never miss an enquiry because the timing was inconvenient.

Instant email notifications

The moment a visitor chats, you receive a clear summary — their name, contact details, what they need, and how urgent it is. Ready to follow up immediately.

Full installation & setup

I handle the entire technical setup from start to finish. Your web person pastes one small line of code, and everything else is taken care of on my end.

Ongoing support from me

Your subscription includes a direct line to me — not a helpdesk. If something changes in your business or you want to adjust the assistant's responses, just reach out.

Priced around your business

There's no one-size-fits-all model here. After a short conversation about your business, I'll put together a straightforward proposal that makes sense for where you are right now.

Get a tailored quote →
Get in touch

Start with a
free conversation.

Tell me a little about your business and I'll be in touch within one business day to arrange a free 20-minute call. No obligation — just a straightforward conversation about whether this is the right fit.

30-day free trial — no credit card required
See real results from real customers before any commitment. If it's not the right fit for your business, there's no obligation to continue.
Send me a message

I'll reply within one business day.